Palazzo BelVedere

Perhaps our experience isn’t a reflection of what this restaurant can do as the lunch menu offered to us was concise, not the one shown on the website. It offered pastas, salads, club sandwiches and the like. Our food was totally unmemorable to say the least, my Caesar salad dry and tasteless. Such a shame, and an unexpected disappointment, as the welcome was warm and professional, and service efficient and friendly. The setting is also very nice, the al fresco terrace dining area, chic and upscale.

Comfortable, Friendly and Clean We spent one week at Palazzo Belvedere, family of four (kids ages:13 and 16). Super friendly and very attentive staff. Newly renovated, the hotel is modern, comfortable and in good shape. Cleanliness was excellent. Spa facilities in perfect order. Excellent location, quiet and with short walk to the city center through the park (Parco delle Terme). Clear recommendation. We'll be back.

Located in the cute Tuscany Thermalvillage Montecantini, this hotel has excellent service and a very good kitchen. Super food. The Spa-area seems to be newly renovated and offers a pool, hammam and sauna. Also the treatment I tried was really good. The Palazzo Belvedere's website however market itself with modern and elegant rooms. But the reality is something completely different. I travel a lot for business and pleasure and know that 5***** hotel quality might differ when one comes to Italy. But the disappointment that Palazzo Belvedere brought, was very sad. I thought at first sight, that I had been given one of the staff-rooms. The room was minimalistic, not even space to fit a door to the bathroom, neither to the shower (which was not the rain-shower promissed on their website). The sink in the bathroom was in rusty metal with a dirty rubber ring on top. Looked like a public WC. No shelf in the bathroom to put even a toothbrush, neither any shelf in the wardrobe in the room to place clothes. Futhermore, I had especially requested a quiet located room, but got a room facing the main-road with heavy traffic. Immediately after check-in, I requested to get another room, corresponding to what I had booked and which had also been confirmed to me. The only answer was ; the hotel is newly renovated, fullybooked, and we are sorry you do not like the style/design of your room....

We just got lucky with front office manager Oxana Pereverzeva Super friendly , helpful , we got 2 categories upgrade, welcome drinks , and late check out Also recommendation for yoga brunch. Sure we come back 👍